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For reservations call 01580 890567

  The Hawkenbury Country Inn , Restaurant and  B & B serving Maidstone area,  

  For family celebrations , parties , weddings  and value for money dining

THE HAWKENBURY  BED AND BREAKFAST, TERMS & CONDITIONS

             

 

 

 

Booking Terms:

These Booking Terms apply to the business named above(under the "Booking with" section of the Booking Confirmation and the "Provider Information" in the confirmation correspondence)our officers, employees and agents  ("We"/"Us"/"Our")and the person or legal entity making the Booking or to whom We supply services in respect of the  Booking("You/Your"). These Booking Terms are governed by English law and apply to all Bookings except where We agree in writing other  terms. By making a Booking You are deemed to accept these Booking Terms.

 

Bookings:

•           Your reservation request requires that you pay an initial non refundable 50% deposit  ( at the room, date and  rate selected by you ).

             The balance of your stay is due on arrival .

•           Bookings are made and a contract between You and Us comes into effect when We accept your  deposit  and reservation request.

•           Bookings must be paid for using an acceptable and valid credit or debit card (Diners & Amex not  accepted ).

Prices:

•           All published rates include VAT where applicable(and local taxes)at the current rate.

•           Rates are per room per night and include breakfast , served from 7.00 am – 10.00 am

•           If you have selected supplements they will be added to the total price of the Booking.

•           Rates do not include other costs you may choose to incur during your stay(unless otherwise stated).

•           Rates quoted are correct only for the specific number of guests, nights and dates shown.

•           Should You change the number of guests, dates or room nights, then the rates are subject to change.

Availability:

•           In the rare case that due to unforeseen circumstances we cannot deliver Your requested

            accommodation,you will be offered alternate accommodation.

Arrival and Departure:

•           Check- in times are specified on your Booking Confirmation. Check-in times outside those specified    

             must be  confirmed with Us prior to arrival. The Check-out time unless varied  on your Booking

             Confirmation is 12.00   noon on day of departure.

Cancellations:

•           If you cancel Your Booking within 72 hours of the scheduled Check-in time, You do not have to pay the

            balance  of your  reservation, though you will lose the non refundable deposit.

•           If you cancel Your booking more than 72 hours before arrival, then we will refund your deposit less  a

           15%  administration fee.

 

Conditions of Stay:

•           We have some standard rules that are designed to ensure that we comply with regulations relating to

            matters  such  as fire, health and safety and to enhance the comfort and wellbeing of our guests.

            If you would like to  check our  conditions of safety please contact us.

 

•           We reserve the right to terminate Your Booking immediately without being liable for any refund or

            compensation  where You engage in unacceptable behaviour that causes a disturbance or nuisance to

            other guests.

 

•           Pets are permitted only by prior arrangement  and in all cases must use their own bedding and not be

            allowed  to sit or sleep on beds or chairs . Pets must not be left unaccompanied in the rooms at

            any time and dog fouling anywhere on the premises will not be tolerated. If you need a bag please ask .

 

Liability:

•           Other than for death or personal injury caused by Our negligence or misrepresentation, our total liability

            to You is limited to the price of the Booking and to the fullest extent permitted by law all warranties

            are  xxcluded  and in no  circumstances will We be responsible for any indirect or special damages.

 

•           We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond

             Our reasonable control. You are responsible for any damage or loss caused to Us or Our property by

            Your act, omission, default or neglect and You agree to indemnify Us and to pay Us on demand the

            amount reasonably  required to make good or remedy any such damage or loss.

 

 

 

 

 

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